FAQ's Relating to Acrylic Blanks
please note the answers to these questions do not apply if you're ordering a sign.
What's your turnaround time?
We're currently running at around a 12 day turnaround time from when the order was placed. You will get an email with tracking details as soon as the order has been placed. Adding additional items to an order already placed, will most likely delay an order, it all depends on whether we've already cut out the original items.
I need an order in a rush?
We will always do our best to help out when we can - just let us know what you need and for when you need it for and we'll try to squeeze you in somewhere else in the week.
How much is postage?
As we predominately ship wholesale, we charge £7.50 for P&P on all orders under £100. We off free shipping on all orders over £100.
If you'd rather handle your own postage, we're happy to provide you with the dimensions/weight of your parcel for you to have it collected from our workshop (B6 7DB)
Where are you based? Can I collect?
Yes you can, we're based in Witton, Birmingham - right by the Aston Villa Ground our postcode is B6 7DB if you want to workout exactly how far away we are.
How do I order?
Most things are now available on the website but if what you need isn't listed, just send me a message either on Instagram: @signsandprops or via email: email@example.com and I'll email over prices followed by an invoice that'll have a payment link for you to pay by card or Paypal or bank transfer.
Please include the following information with your message:
The size, shape and quantity,
the material, finish and thickness,
any holes or slits needed and their dimensions.
Along with an email address (unless your emailing us) and a shipping address.
Do you charge for holes?
Just let us know how big you want them. The most common size for string / thread is between 2-5mm if you've got a particularly thick thread you may want to go bigger. I highly recommend measuring!
I'm using ribbon, what size hole should I go for?
You may prefer to opt for a slit rather than a hole again if that's the case, just let us know (with measurements please)
Do you do any other colours or finishes?
We can get hold of almost any colour and finish of perspex/acrylic, however, I we only stock the materials currently listed on the pricelist.
The materials listed on the pricelist, we buy in bulk so we benefit from a discount which we pass on to you. If you're looking for a small amount of a certain colour it's likely to be considerably more expensive per item than if you were to buy in bulk, which would enable us to buy a sheet.
If I get multiple request for the same colour, I'll consider adding it to the stock list or buying a sheet in to fulfil those particular orders. So if you're interested in a certain colour please do let me know as others may be interested too.
Why do your prices change and how often can I expect them to change?
So our prices only change when our suppliers change - ordinarily they stay fairly steady but with COVID demand for acrylic has increased - this demand has caused prices to fluctuate. I will always do my best to absorb price changes where I can and keep prices steady for you as I know it'll affect your business and margins too. You'll always find the most up to date prices on our website.